Privacy Policy
Guru Dev Pet Relocation

At Guru Dev Pet Relocation, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We may collect the following information from our customers:

• Personal Information: Name, contact number, email address, and residential address.
• Pet Details: Pet name, breed, age, health conditions, vaccination records, and travel requirements.
• Payment Information: Billing details, transaction records, and payment method (we do not store credit/debit card details).
• Communication Records: Emails, messages, and call recordings for customer support and service improvement.

2. How We Use Your Information

We use customer data for the following purposes:

• To process pet relocation bookings and provide services.
• To communicate with customers regarding their pet’s travel arrangements.
• To improve our services and provide a better customer experience.
• To handle payments and invoices securely.
• To comply with legal and regulatory requirements.
• To send important service updates, promotional offers, and newsletters (you can opt out anytime).

3. Data Protection & Security

We take all necessary measures to ensure the safety and confidentiality of your personal information. We implement:

• Secure servers and encryption to protect sensitive data.
• Access controls to ensure only authorized personnel handle customer information.
• Regular security audits to prevent data breaches.

We do not sell, trade, or share customer data with third parties for marketing purposes.

4. Third-Party Sharing & Disclosure

We only share customer information with trusted third parties when necessary, such as:

• Airline and Transport Service Providers for booking and logistics.
• Veterinary Authorities for health certifications and approvals.
• Government or Regulatory Bodies when required by law.

All third-party partners adhere to strict confidentiality agreements to ensure data safety.